الخصوصية والشروط.

When you send an enquiry through the contact form, we ask for:

• your name;
• your email address;
• your phone number, with its country code;
• your message.

We also record the date and time your enquiry was sent. Please do not include sensitive personal information, such as health or financial details, in your message.

We use this information only to read your enquiry, reply to it and follow up on it, including any project discussion that follows. We do not use it for marketing unless you ask us to, and we never sell it.

Your enquiry is stored in the website's database, where authorised Sector Quartet staff can read it through a password-protected administration area. A copy is also sent by email to our team's inbox through our email service provider, so that we can reply quickly.

Before an enquiry is accepted, the website checks that your phone number is valid for its country and that the domain of your email address (the part after the "@") is set up to receive email. The phone check runs on our own server. The email check is a standard public DNS lookup of the domain only. Your full address is not sent to any verification service.

The contact form is protected from spam and automated abuse by Google reCAPTCHA v3, a service provided by Google. It works in the background: there is nothing to tick, and a small reCAPTCHA badge is shown on the page while it is active.

reCAPTCHA runs in your browser on the pages that contain the contact form. According to Google, it works by collecting hardware and software information, such as device and application data, and sending it to Google for analysis. Google may also use cookies for this purpose.

When you send the form, our server passes Google the verification token produced in your browser, so that Google can confirm it. We do not send Google your name, email address, phone number or message, and our server does not send Google your IP address. If the check cannot be confirmed, your enquiry is not accepted or stored.

Your use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.

When the homepage shows a map of our locations, your browser loads the map from OpenFreeMap (openfreemap.org), a free and open map service. As with any website, OpenFreeMap's servers receive your IP address and basic browser information when the map loads. The map is loaded only when you scroll near it. The "Open in Google Maps" links take you to Google Maps, which is subject to Google's own privacy policy.

The WhatsApp button opens a chat with us in WhatsApp, a service operated by WhatsApp LLC (Meta). Nothing is sent to WhatsApp until you press the button. Once you start a chat, the messages you send and your WhatsApp profile details are handled by WhatsApp under the WhatsApp Privacy Policy, and are visible to us so that we can reply.

The website sets only two cookies: a session cookie and a security cookie that protects forms against cross-site request forgery. Both are strictly necessary for the website and the contact form to work. They are not used to track you or to advertise to you. The website does not use analytics or advertising cookies. Your choice of language is part of the page address and is not stored in a cookie.

While a session is active, the website stores a session record on its server that includes your IP address and your browser's user-agent string. Session records expire after a period of inactivity. Your IP address is also used, temporarily, to limit how many enquiries can be sent in a short time. Like any website, our hosting provider may keep standard server logs for security and to keep the website running.

The website's own scripts, styles and fonts are served from its own server. The only third-party services it loads are those described above: Google reCAPTCHA and, on the homepage, the OpenFreeMap map.

We share personal information only with the service providers that help us run the website and reply to you: our hosting provider, our email service provider, and Google for the reCAPTCHA check described above. We may also disclose information where the law requires us to. We do not sell or rent personal information to anyone.

Some of these providers may process information outside the United Arab Emirates.

We keep enquiries for as long as we need them to deal with your enquiry and any project or correspondence that follows, and then delete them, unless the law requires us to keep them for longer.

The website is served over an encrypted (HTTPS) connection. Enquiries can be read only by authorised staff, through an administration area that requires a password and is protected against repeated sign-in attempts.

Under UAE data protection law, you may ask us:

• for a copy of the personal information we hold about you;
• to correct information that is inaccurate or incomplete;
• to delete your information, or to restrict how we use it;
• to stop using your information, where you have that right.

To make a request, contact us using the details at the end of this page. We will reply within a reasonable time. If you are not satisfied with our reply, you may complain to the UAE Data Office.

This website is intended for adults. We do not knowingly collect personal information from anyone under 18.

We may update this policy when the website or the way we handle information changes. The date at the top of this page shows when it was last updated.